This is a question we ask ourselves every day. Seriously. We have a mission to be the partner of the first choice for our people, customers and suppliers. That’s never more at the forefront of our minds than when we’re issuing a hire contract.
Being successful in the equipment rental industry is about an honest, reliable service and delivering an excellent customer service. Most importantly it’s about a true partnership with the client.
Here are some of the reasons why our clients hire from us:
Conquip offers the most up-to-date equipment fleet in the UK. All equipment is thoroughly inspected after every hire contract and issued with a relevant certification, either LOLER or PUWER. After a contract is complete, the equipment is repaired, refurbished, cleaned and repainted to ensure the equipment is the safest and best functioning equipment available in the market.
Regular finance reporting
Available on request, the accounts team provide regular on-hire reports to our customers, so they can efficiently track exactly what is on hire to ensure efficient use of equipment on site.
First class delivery
Our equipment is delivered on our FORS Gold registered vehicle fleet and our team are proficient at working with some of the largest infrastructure projects to meet their safety and scheduling requirements, in some cases liaising on a 72 hours book-in service.
No hidden charges
One thing that people hate more than anything else is hidden costs. In the hire industry, this translates to ‘cleaning charges’ and ‘damage charges’. (Charges that firms berate you with charges long after the equipment has been off-hired and returned).
At Conquip, ‘additional charges’ are not in our vocabulary. We do not charge for cleaning and we offer a £100 damage waiver, so you’re not going to see any unnecessary or unexpected charges.
We pride ourselves on providing equipment at competitive weekly hire rates and sensible delivery rates. We know we’re not always the cheapest, but we also know that our equipment is the best available.