INTRODUCING CONQUIP COVERED
Our flexible, end-to-end after-sales service is aimed at delivering next-level support for our built environment, housebuilders, civils and infrastructure customers. At a time when productivity, safety, and sustainability are major driving forces, our dedicated service specialises in increasing the lifecycle of products and keeping them compliant, reducing downtime on-site and eliminating the need for costly replacements. With Conquip Covered, you have all the equipment support you could need, direct from the manufacturer, with no dependence on third parties.WHAT'S INCLUDED...
Inspections & Reports
LOLER inspections should be completed on lifting equipment every 6 months or less. A PUWER inspection is required every 12 months or less, to assess if equipment is fit for use and can be operated and maintained safely.
Whichever inspection you need, our engineers will visit your site and issue your report in an easy to use, digestible document. Plus, with Conquip Covered, you will receive reminders for when your next inspection is due.
COMPLIANCE THAT MEASURES UP TO YOUR BUSINESS
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Repair & Refurbishment
With all repair and refurbishments carried out by the manufacturer, Conquip, you don’t have to worry about third-party maintenance being completed on your equipment.
Whether it’s simple repairs that can be carried out by our experienced engineers on your site, or more extensive refurbishment that is carried out at our workshop facilities, we’ll get your kit back up and running.
KEEPING YOUR KIT FUNCTIONAL, SAFE AND COMPLIANT FOR LONGER
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Training
We provide a variety of training information, materials and on-site guidance, to help you get the most out of our equipment, and to keep your site running safely and compliantly.
On-site training programmes are available on request, to provide your site team with personal, face-to-face product training.
Plus, our supporting documents, included as standard, will help your workforce set up and use our products and solutions safely and with confidence.
TRAINING THAT TAKES YOU FURTHER
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Spare Parts
Minimise downtime on your site by ordering genuine spare parts for your equipment, direct from the manufacturer.
We aim to eliminate lengthy shipping times and downtime on site by stocking our most popular parts in our warehouse. Order before 3pm for dispatch on the next business day, subject to stock availability.
SPARE PARTS THAT GO THE DISTANCE
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Easy-to-use Documents
We keep the documentation we send you simple and clear. With every inspection, you'll receive clear, itemised invoices and LOLER/PUWER reports.
Our customer service team will keep you fully updated on when your next inspection is due, giving you peace-of-mind and clearly communicating any updates on spare parts, training and repair or refurbishment orders.
REPORTS & INVOICES KEPT SIMPLE
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Helpdesk & Support
We take pride in a providing premium advice and support to customers. We don't want you to have to wait to speak to someone about your requirements, which is why we have a team in customer service ready to answer any questions or troubleshooting queries you may have.
Our friendly customer service team is available by phone, WhatsApp video, email, and via the live chat on our website between Monday to Friday, 7.30am to 5pm.
CUSTOMER SUPPORT YOU CAN COUNT ON
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CONQUIP COVERED BROCHURE
Download and read a copy of our full brochure.
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WHAT OUR CUSTOMERS SAY...
I found Conquip to be thoroughly professional, with an approachable and competent team at every stage, including with their on-site training. Everyone has had a very hands-on approach to working with us on this project, and I would not hesitate to recommend them or their equipment.
Conquip has been a longstanding partner that we could rely on throughout the project, to deliver innovation. Their products are not only compliant, but always come with comprehensive usage instructions giving us peace of mind that our operators have the information they need to use the equipment safely. The project has used Conquip’s after-sales refurbishment service to extend the life of our equipment – we know we are getting maintenance and repair work done by the actual OEM, so it’s fully compliant after the work.
The aftersales team has consistently exceeded my expectations over the past two years. Their dedication, prompt response, and commitment to customer satisfaction showcase their exceptional service and professionalism. A truly reliable service.
We're very impressed with Conquip's after-sales services. We've been working with them for a couple of years as they provide our on-site inspections and servicing for skips. The team always provides a fast and compliant turnaround for our kit on-site and communications are always excellent. They're a very professional outfit.
